Polish Speaking – Care Coordinator

Location

Arlington Heights IL

Necessary Skills

• Primary duty is to schedule caregivers with clients, ensuring compatibility and customer satisfaction on a daily, weekly and monthly basis
• Provide first line of communication for in-field employees to make changes to schedules, call-offs, and informational updates
• Monitor, mediate, and log both client and employee activity and follow up on employee assignments and client service
• Enter and maintain accurate client billing and employee payroll records in tracking system.
• Maintain accurate client/employee documentation regularly
• Execute company policies and procedures for in-field employees
• Conduct annual performance reviews on in-field employees
• Perform weekend on-call duties
• Participate in employee meetings and group functions
• Answer telephones in a professional, knowledgeable, and inviting manner
• Other duties as assigned

Basic Requirements

• Associates Degree or Higher (Required)
• Bachelor’s degree in social work, nursing, discharge planning, marketing, or other related fields
• Demonstrated Management Skills.
• Combination of skills and experience that indicate person has an ability to perform the supervisory activities.
• Excellent Organizational and Communication Skills.

Eligibility

• Benefits:
• Health
• Dental
• PTO
• Opportunity for advancement
• Working in the office with a fun atmosphere
• Working in the friendly team environment

Job Description

Home Care Agency is currently seeking an energetic "Type A" individual to fill the role of Care Coordinator in our office. This is a FULL TIME position, work hours will be M – F from 8:30 am to 5:30 pm The best candidate for this position is someone who possesses strong interpersonal, communication, and organizational skills, someone who can demonstrate initiative and responsibility, function independently and is self-directed.