Case Manager

Location

Woodridge, IL

Necessary Skills

Basic computer skills, Excellent Communication Skills, Valid Drivers License and Car Insurance, bi-lingual speaking English/Spanish.

Basic Requirements

• Certification in the Medical Field, Associate Degree and / or Bachelors Degree required.
• Computer literate.
• Knowledge of principles and practices of organization, planning, records management and general administration.
• Ability to communicate effectively.
• Ability to follow oral and written instructions.

Eligibility

Must show proof of eligibility to work in the United States of America.

Job Description

 Accepting Cases from the Illinois Department on Aging (CCU) and Illinois Department of Human Services, affiliated programs with ABCOR and Private Sources.

2.       Monitoring provision of services according to authorized client’s Plan of Care

3.       Monitoring active and on hold clients for status changes

4.       Preparing service calendars

5.       Answering phones assisting clients with questions

17.   Acting as liaison between client homemaker / CNA and the CCU

18.   Developing appropriate skills and attitudes on the part of the homemaker to enable the homemaker to best serve customers.

19.   Maintain client personal files by documenting client contact and activities related to client services in the client’s file.

20.   Give reports daily activity to the Homecare Manager

21.   Participate in daily office staff conferences discussing and learning important points in case management.

            Conference and coordination of care with other agencies and facilities present in the clients

      Resolve family-client conflicts

29.  Prepare written report for each active case monthly