Employment
Case Manager
Accepting Cases from the Illinois Department on Aging (CCU) and Illinois Department of Human Services, affiliated programs with ABCOR and Private Sources.
2. Monitoring provision of services according to authorized client’s Plan of Care
3. Monitoring active and on hold clients for status changes
4. Preparing service calendars
5. Answering phones assisting clients with questions
17. Acting as liaison between client homemaker / CNA and the CCU
18. Developing appropriate skills and attitudes on the part of the homemaker to enable the homemaker to best serve customers.
19. Maintain client personal files by documenting client contact and activities related to client services in the client’s file.
20. Give reports daily activity to the Homecare Manager
21. Participate in daily office staff conferences discussing and learning important points in case management.
Conference and coordination of care with other agencies and facilities present in the clients
Resolve family-client conflicts
29. Prepare written report for each active case monthly
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Home Care Assistance is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, sex, age, handicap, marital status, sexual orientation, physical or mental disability, pregnancy, military status, or any other basis prohibited by law.